At Xft Trade, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how Quanzhou Taiwanese Investment Zone XinFengTai Trading Co., Ltd (“we,” “us,” “our”) collects, uses, and discloses your personal information when you visit our website at https://xfttrade.online (the “Website”) and use our services. This policy applies to all visitors, users, and customers worldwide.
By accessing or using our Website, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Website.
1. Information We Collect
We collect several types of information to provide and improve our services to you. Since we do not offer account registration or user upload functionality, the information we collect is limited to what is necessary for business operations.
1.1 Information You Provide Voluntarily
We collect personal information that you voluntarily provide when you:
- Contact us via email or through our contact form
- Place an order for products or services
- Request information about our products
- Subscribe to newsletters or marketing communications (if available)
- Provide feedback or participate in surveys
This information may include:
- Contact Information: Your name, email address, phone number, and mailing address
- Business Information: Company name, job title, and business details
- Transaction Information: Payment details, billing address, shipping address, order history, and transaction records
- Communication Records: Your correspondence with us, including questions, complaints, and customer service interactions
- Marketing Preferences: Your preferences for receiving marketing communications
1.2 Automatically Collected Information
When you access our Website, we automatically collect certain information about your device and how you interact with our site:
- Device Information: IP address, browser type, operating system, device type, and unique device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, referring website, and browsing patterns
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixel tags, and similar technologies (see Section 9)
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Payment processors and financial institutions
- Shipping and logistics providers
- Business partners and affiliate networks
- Marketing and analytics service providers
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including payment processing, shipping, and delivery
- Customer Service: To respond to your inquiries, provide support, and resolve issues
- Communication: To send you important notices about your orders, policy changes, or other transactional information
- Marketing: To send promotional materials, newsletters, and information about products or services that may interest you (with your consent where required)
- Website Improvement: To analyze usage patterns, improve our Website functionality, and enhance user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect against fraud, unauthorized transactions, and other security issues
- Business Operations: To manage our business operations, conduct audits, and maintain accurate records
3. Legal Basis for Processing
Depending on your location and applicable laws, we process your personal information based on one or more of the following legal grounds:
- Consent: When you have given clear consent for us to process your personal information for a specific purpose
- Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legal Obligation: When processing is necessary for compliance with a legal obligation
- Legitimate Interests: When processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests
- Vital Interests: When processing is necessary to protect someone’s life
4. Information Sharing and Disclosure
We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors and financial institutions
- Shipping, logistics, and delivery companies
- Website hosting and maintenance providers
- Email service providers and marketing platforms
- Analytics and data analysis providers
- Customer service and support platforms
These service providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.
4.2 Business Partners
We may share information with business partners, affiliates, and suppliers when necessary to fulfill your orders or provide requested services.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests from public authorities, including court orders, subpoenas, or government regulations.
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
4.5 Protection of Rights
We may disclose information when we believe in good faith that such disclosure is necessary to protect our rights, enforce our Terms and Conditions, investigate fraud, or protect the safety of our users and the public.
4.6 Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption: We use SSL encryption to protect data transmission between your browser and our servers
- Access Controls: We limit access to personal information to authorized employees and service providers who need it to perform their duties
- Secure Storage: We store personal information on secure servers with firewall protection
- Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks
- Payment Security: We do not store credit card details. All payment transactions are processed through secure, PCI-compliant payment processors
Despite these measures, no data transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any communication channels you use to interact with us.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Processing and completing your orders
- Maintaining business and financial records
- Complying with legal, tax, and accounting requirements
- Resolving disputes and enforcing our agreements
When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policy. Order information is typically retained for a minimum of 7 years to comply with tax and accounting regulations.
7. Your Rights and Choices
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Restriction: Request restriction of processing your personal information
- Objection: Object to the processing of your personal information based on legitimate interests
- Data Portability: Request a copy of your personal information in a structured, machine-readable format
- Withdraw Consent: Withdraw your consent for marketing communications at any time
- Complaint: Lodge a complaint with a data protection authority in your jurisdiction
To exercise these rights, please contact us using the information provided in Section 14. We will respond to your request within 30 days, or as required by applicable law. We may request verification of your identity before processing your request.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website, analyze usage patterns, and provide personalized content.
8.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the Website, such as navigation and access to secure areas
- Analytical/Performance Cookies: Help us understand how visitors interact with our Website by collecting anonymous usage data
- Functionality Cookies: Remember your preferences and choices to enhance your experience
- Targeting/Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns
8.2 Managing Cookies
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that if you disable cookies, some features of our Website may not function properly.
You can also opt-out of certain tracking technologies through industry opt-out tools or by adjusting your device settings. For more information about managing cookies, visit www.allaboutcookies.org (Link).
9. International Data Transfers
As a global business operating from China, we may transfer your personal information to recipients in countries other than your own, including to our service providers and business partners worldwide. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer your personal information internationally, we implement appropriate safeguards to protect your information, including:
- Ensuring recipients provide adequate data protection
- Implementing standard contractual clauses approved by relevant authorities
- Obtaining your explicit consent where required by law
- Verifying that recipients comply with applicable privacy laws
By using our Website and providing your personal information, you consent to the transfer, processing, and storage of your information in China and other countries where we operate.
10. Children’s Privacy
Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you are under 16, please do not use our Website or provide any personal information.
If we learn that we have collected personal information from a child under 16 without parental consent, we will promptly delete that information. If you believe we may have collected information from a child under 16, please contact us immediately.
11. Regional Privacy Rights
Depending on your location, you may have additional privacy rights under regional laws:
11.1 GDPR Compliance (European Union)
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR). We process your personal data in accordance with GDPR principles, including lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.
11.2 CCPA Compliance (California, USA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information.
11.3 Other Jurisdictions
We respect privacy laws in all jurisdictions where we operate. If you have specific rights under local laws, please contact us to exercise those rights.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our Website with a new effective date
- Sending an email notification to the address you have provided (if applicable)
- Displaying a prominent notice on our Website
We encourage you to review this Privacy Policy periodically. Your continued use of the Website after we post changes constitutes your acceptance of those changes.
13. Intellectual Property Notice
All content on this Website, including our logo, text, images, graphics, and design elements, are the exclusive intellectual property of Quanzhou Taiwanese Investment Zone XinFengTai Trading Co., Ltd. This Privacy Policy does not grant you any rights to use our intellectual property without prior written consent. For more information about our intellectual property, please refer to our Terms and Conditions.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email:xfttrade@163.com
- Contact Page:http://43.134.3.12/contact-us/ (Link)
- Postal Address:
Quanzhou Taiwanese Investment Zone XinFengTai Trading Co., Ltd
No. 238, Baiqi Village, Baiqi Township
Taiwanese Investment Zone, Quanzhou City
Fujian Province, China
We will respond to all inquiries within 30 days, or sooner if required by applicable law. For your protection, we may need to verify your identity before processing certain requests related to your personal information.
15. Governing Law
This Privacy Policy and any disputes arising from it shall be governed by the laws of the People’s Republic of China, without regard to its conflict of law provisions. We also recognize and comply with applicable international data protection laws, including GDPR for EU residents and CCPA for California residents.
Effective Date: December 1, 2025
Last Updated: December 1, 2025
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